TERMS OF
SERVICE

01 — WHO WE ARE

The apps and websites are made and run by Stefan van Dockum, trading as MonkeyRebels. "We", "us" and "MonkeyRebels" in these terms all mean him.

Rooiseheide 37G, 5481 SG Schijndel, the Netherlands
Email: fun@monkeyrebels.com
Phone: +31 6 520 311 68
Chamber of Commerce (KvK): 11053393
VAT (BTW): NL001929106B52

02 — WHAT THESE TERMS COVER

These are general terms for every current and future app and website released under the MonkeyRebels name (together: "the services"). Not every service has every feature described here. Some are free and need no account, others have accounts, ads or paid features.

• If a service has its own extra terms (for example the terms of sale of a webshop), those apply too. Where the two conflict, the specific terms win.
• If you got an app from the Apple App Store or Google Play, the store's own terms also apply. See section 13.
• Freelance and client work is not covered by these terms. That's agreed separately in a quote or contract.

03 — AGREEING TO THESE TERMS

By using a service, you agree to these terms. If you don't agree, please don't use it. If you're under 16, you may only use the services with permission from a parent or guardian.

04 — YOUR ACCOUNT

Some services let you create an account. If you do:

• give accurate details and keep them up to date;
• keep your password and sign-in methods to yourself, and tell us if you think someone else is using your account;
• remember that you're responsible for what happens under your account.

You can delete your account at any time, in the app or by email. See how to delete your data.

05 — USING THE SERVICES FAIRLY

Use the services the way they're meant to be used. In particular, don't:

• use them for anything illegal, or to harass, threaten, deceive or spam other people;
• upload or share content you don't have the rights to, or that is illegal, hateful or sexually explicit;
• pretend to be someone else;
• try to get around security, usage limits or paid features;
• overload the services, or scrape them with bots or other automated tools without our permission;
• copy, resell or decompile the apps, except where the law explicitly allows it;
• upload viruses or anything else designed to cause harm.

06 — YOUR CONTENT

Lists, polls, notes, photos, documents, messages: whatever you put into a service stays yours. You give us permission to store, copy, process and show it only as far as needed to run the service for you, including showing it to the people you choose to share it with. That permission ends when you delete the content or your account, apart from backups that are removed within a reasonable time.

You're responsible for what you add. Be careful with shared spaces: anyone you invite or send a share link to can see what's there, and may pass it on. We may remove content, or limit access to it, if it breaks the law or these terms.

Reporting illegal content. Found something illegal in one of the services? Email fun@monkeyrebels.com and tell us where it is (a link, or the app plus a description), why you think it's illegal, and your name and email address. Please confirm that your report is accurate and made in good faith. We'll confirm we've received it, look at it carefully and without delay, and let you know what we decided.

If we remove or restrict your content or account, we'll tell you what we did and why, unless the law doesn't allow us to. You can object by replying to that message, and you can always go to court.

Point of contact. For users and authorities, including under the EU Digital Services Act, our point of contact is fun@monkeyrebels.com. You can write to us in English or Dutch.

07 — OUR STUFF

The apps, websites, code, designs, texts, names and logos belong to MonkeyRebels or to the people we license them from. We give you a personal, non-exclusive, non-transferable licence to use the services for your own, non-commercial use, for as long as you follow these terms. Open-source parts of the apps keep their own licences.

08 — FREE STUFF, ADS AND PAID FEATURES

Many services are free. Some show ads to stay that way (see the app privacy policy for how ads work). Some offer paid features, such as a one-off purchase of the full version, a subscription, or a physical product like a printed card.

• Purchases in an app store. Payment, billing and receipts are handled by Apple or Google under their own terms. Refund requests for these purchases go through the store.
• Subscriptions renew automatically at the end of each period, unless you cancel at least 24 hours before it ends. Cancel in your App Store or Google Play account settings, or in the service itself if you subscribed on the web. Deleting the app or your account doesn't cancel a subscription by itself.
• Payments on the web are handled by a payment provider such as Mollie. Prices are shown in euros and include Dutch VAT, unless stated otherwise.
• Price changes never affect something you've already bought. If a subscription price goes up, we'll tell you in advance, and you can cancel before the new price applies.

09 — CHANGED YOUR MIND? (RIGHT OF WITHDRAWAL)

If you're a consumer in the EU, you can usually withdraw from an online purchase within 14 days, without giving a reason. There are a few exceptions and details:

• Digital content (like the full version of an app) is delivered straight away. When you buy it, you agree to that and you lose the right of withdrawal once it's delivered.
• Personalised products, such as a card printed with your own message, are made to your specifications and can't be withdrawn from.
• Other physical products can be returned within 14 days after you receive them. Let us know by email, then send the product back within 14 days. We refund what you paid, including the standard shipping cost, within 14 days of hearing from you. We may wait until the product is back with us. The cost of sending it back is yours.
• Subscriptions bought on the web can be withdrawn from within 14 days. If you asked us to start right away, you pay for the days you already used.

To withdraw, email fun@monkeyrebels.com with what you bought and when. You may use the EU model withdrawal form, but you don't have to.

10 — SOMETHING WRONG? (WARRANTY AND COMPLAINTS)

What you buy from us has to be what was agreed and work as you can reasonably expect. That's your legal right as a consumer, and these terms don't limit it. If something's wrong, a card arrives damaged or a paid feature doesn't work, email fun@monkeyrebels.com. We'll confirm we've received your complaint and aim to reply within 14 days, with a repair, replacement or refund where that's due.

11 — INFORMATION, NOT ADVICE

Some services give you information. Please use your own judgement with it:

• Workouts and exercises are not medical advice. Check with a doctor if you have health concerns, and stop if something hurts.
• Recipes and meal ideas: always check ingredients and allergens yourself.
• Prices and product information come from third parties and can be out of date or wrong. The seller's own website is what counts.
• Reminders, notifications and alarms depend on your device, its settings and your connection. Don't rely on them alone for anything important, like medication or a flight.

12 — AVAILABILITY, CHANGES AND LIABILITY

We build the services with care, but we can't promise they'll always be available, error-free or kept forever. We may change, add or remove features, and we may stop a service. If we stop a paid service before the period you paid for is over, we'll let you know in advance and refund the unused part. Keep your own copy of anything important you store in a service.

As far as the law allows:

• we're not liable for indirect damage, such as lost profit, lost data or a missed appointment;
• our total liability is limited to what you paid us for the service in question in the 12 months before the damage happened, or €50 if you paid nothing.

These limits don't apply to damage caused by our intent or gross negligence, to death or personal injury, or anywhere else the law doesn't allow them. They never affect your rights as a consumer.

13 — APP STORES AND OTHER THIRD PARTIES

Apple App Store. Apps from the App Store are licensed to you under Apple's Licensed Application End User License Agreement , together with these terms. In addition:

• these terms are between you and MonkeyRebels, not Apple, and we, not Apple, are responsible for the app and its content;
• you may use the app on Apple devices you own or control, as the App Store's usage rules allow;
• Apple has no obligation to provide support or maintenance for the app;
• if the app doesn't meet a warranty that applies, you can tell Apple and Apple will refund the purchase price, if any. Beyond that, Apple has no warranty obligation for the app;
• Apple isn't responsible for claims about the app, such as product liability, legal compliance, consumer protection or intellectual property claims. We are;
• you confirm you're not in a country under a US government embargo, and not on a US government list of prohibited or restricted parties;
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Google Play. For apps from Google Play, the Google Play Terms of Service also apply to downloads and purchases.

Other services and links. The services use and link to other parties, like sign-in providers, payment providers and websites we point to. Their own terms apply to what they do, and we're not responsible for their content or services.

14 — ENDING THINGS

You can stop using a service at any time and delete your account. We may suspend or close your account, or block access to a service, if you seriously or repeatedly break these terms, if the law requires it, or if we stop the service. Unless that's not allowed or not possible, we'll tell you first and explain why.

15 — CHANGES TO THESE TERMS

We may update these terms as the services change. The "effective" date at the top shows the latest version. If a change matters to you, we'll announce it in the service or by email at least 30 days before it applies. If you don't agree with a change, you can stop using the service and delete your account before it takes effect.

16 — LAW AND DISPUTES

Dutch law applies to these terms. If you're a consumer living elsewhere in the EU, you keep the protection of the mandatory consumer law of your own country. Got a problem? Email us first, and we'll do our best to sort it out together. If that doesn't work, the dispute goes to the competent court in the Netherlands. As a consumer, you can also go to the court where you live.

If part of these terms turns out to be invalid, the rest still applies.

17 — CONTACT

MonkeyRebels — Stefan van Dockum
Rooiseheide 37G, 5481 SG Schijndel, the Netherlands
fun@monkeyrebels.com · +31 6 520 311 68
KvK 11053393 · BTW NL001929106B52